Returns and Refunds Policy

Digital Item Policy

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy on all our digital products, including but not limited to eBooks and courses. 

Delivery of Goods and Services

If you do not receive the digital product link upon purchasing, you can immediately contact info@walkersleaders.comwith your transaction/payment details to ensure your product is delivered as soon as possible. 

Last updated: September 6, 2022

Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
 

To start a return, you can contact us at info@walkersleaders.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
 

You can always contact us for any return questions at info@walkersleaders.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items).  Please get in touch if you have questions or concerns about your specific item.
 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Last updated: September 6, 2022